Friday, April 19, 2013

complaint letters5

Christopher Davis

Texas

11 February 2012

To

Sergeant Kevin Moore,

Texas

Dear Mr. Wright,

I am Christopher Davis and I live in the IV Park Avenue, Varsity Lanes in Texas. We have a mall in our neighborhood which has opened recently. Earlier we had to go to Vincent Street to fetch the necessities. We were quite delighted to see the new mall.

The reason for my writing letter to you is that a lot of people suspect that the license produced by the super market manager is fake. He does not allow people to check the goods and frequently picks up fights with customers who demand to check his license. In this regard I would be very appreciative if you can check on this. If it is proved genuine, we would be the happiest neighborhood. Also as responsible citizens we would like to get the store closed if it is illegal.

I hope to see prompt action on the case.

Thanking you,

Yours faithfully,

Fiona Miller

complaint letters4

To:

Mr. Paul Martin

Customer Care Manager

Beta Products

New York

18th January, 2012.

Ref: Unserviceable Product

Dear Mr. Martin,

This is with reference to the Beta Product we purchased from you on 13th January, vide receipt number CE530. I regret to inform you that the product is unserviceable and does not match up to the mentioned standards.

I am sure this is not a regular mistake on your part, so I request you to kindly take an immediate action and send us a suitable replacement within the next two days.

I am enclosing a copy of the receipt to help you speed up the process of replacement. Looking forward to getting a prompt response from your end.

Thanking You,

Yours Faithfully,

David Taylor

complaint letters3

Dear Sir or Madam,

I am writing this letter to complain about your restaurant instead of my friend who went to there and reserved unpleasant services, as she was asked to write a letter about it when she wants to complain.
I was also shocked to hear her experience in your restaurant where I successfully had my birthday party last year.

Actually my friend wants to mention the quality of your meals and your services of your employeers, who seemed to be poorly untrained.

The food she ordered was not served to her for over fourty minutes, despite the fact that she often informed that nothing had been served after ordering.
Your staff was just too busy to apporzise her afterwords.
Both of us have not heard this kind of case before in your restaurant. Even though your restaurant is always full of customers, we believed it can not decrease your service quality since you are so proud of that.

To make the matter worse, the fish plate my friend ordered was not fresh. She could not enjoy the meal. Therefore I think it can even have caused a food poisoning.
Finally she complained to one of your employees. However, the employee just simply responce to ask her to send a letter without trying to call the manager to deal with.

Honestly we can not believe this case as we usually spent a nice party time at your beautiful party space upstairs.

Please let us know and feel secure by means of openly explaining how you organise your employees and supervise food quality back in the kitchen.
We would be pleased to reseive your correspondence by letter soon.

yours faithfully,

Sakiko Imamaki

complaint letter2

To:

Mr. Srilan jain

General Manager

Saffron Restaurant

New York

11th January, 2012

Ref: Sub-standard Food

Dear Mr. Jain,

I visited with my family to your Saffron restaurant on 16th January to celebrate my son’s birthday. Unfortunately, the sub-standard food quality in your restaurant really dampened our spirits.

The dinner started off in a very disappointing way when we were served some tasteless lukewarm fluid which was passed off as Sweet-corn soup. The starters we ordered were dripping with oil, though we had specifically requested for fat-free food.

The Main Course tasted equally bad. Though we had ordered an assortment of vegetarian as well as non-vegetarian platters, and they all seemed to taste the same.

The only redeeming feature was the well-mannered Service that evening and the friendly manner in which your waiters patiently heard our numerous complaints.

I hope in future the quality of your food is able to match up to the quality of your service.

Best Wishes,

Bell A Swan

complaint letter1

Dear Mr Johnson,

I am writing to you to complain about the services which I received yesterday in your restaurant. I went there with my ten-year old son because he wanted to celebrate his birthday there.

However, despite favourable recommendations from our friends I must confess that my choice was not a lucky one. First of all, we waited for about half an hour before waiter came to us and gave us a menu list. After another half an hour we finally received our drinks and ordered our meal. Nevertheless, we ordered chosen dishes and lingered over our teas. But after about an hour we realised that we had not received our order. I tried to get waiter's attention but it was futile. When I had the opportunity to ask him what happened I only encountered with a rudeness and very strong words. If this were not enough, we got our meal completely cold and it was not very safisfactory at all. I tried to get waiter's attention again but he was completely ignoring us. Moreover, when we got the bill we found out that it belonged to someone else. As I expressed my disappointment to the waiter I was advised to write it to you in hand.

In conclusion, I would like to ask you for some kind of refund. I would suggest a free dinner and a big desert as a surprise for my son. I would appreciate very much an early response to my letter.

Yours sincerely,

Vilma Kubalová